About the Company

A fast-growing and innovative software firm is seeking a dynamic professional to take on a hybrid role encompassing Business Analysis, Project Management, and Delivery Leadership. This role is crucial in ensuring smooth project execution, high-quality deliverables, and strong client relationships, bridging the gap between technical teams and business stakeholders.

Key Responsibilities

Business Analysis

• Engage with clients to understand business challenges, needs, and objectives.
• Document and translate business requirements into functional specifications and user stories.
• Work closely with developers to align requirements with technical implementation.
• Develop process flows, wireframes, and other documentation to effectively communicate project goals.
• Identify and propose innovative solutions to improve client outcomes.

Project Management

• Plan, manage, and execute projects from initiation to completion while ensuring adherence to timelines, budgets, and quality standards.
• Develop project roadmaps, define deliverables, and allocate resources efficiently.
• Facilitate Agile ceremonies, including daily stand-ups, sprint planning, and retrospectives.
• Monitor project progress, identify potential risks, and implement mitigation strategies.
• Maintain detailed project documentation and provide regular updates to stakeholders.

Delivery Leadership

• Oversee the entire delivery process, ensuring alignment with client expectations and technical standards.
• Act as the escalation point for delivery-related issues and proactively resolve challenges.
• Collaborate with technical teams to streamline workflows and improve delivery pipelines.
• Ensure the final product aligns with client vision and business goals.

Client Relationship Management

• Serve as the primary contact for clients, fostering strong and long-term relationships.
• Proactively manage client expectations, address concerns, and provide regular updates.
• Identify opportunities to enhance client satisfaction and propose additional services.
• Gather post-project feedback to drive continuous improvement and maintain a client-first approach.

Qualifications and Experience

Education:

• Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related field. (Master’s degree or relevant certifications are a plus.)

Experience:

• Minimum of 3 years of experience in Business Analysis, Project Management, or Delivery Leadership roles.
• Proven success in client-facing positions within the Fintech sector.
• Experience managing multiple projects in Agile and hybrid environments.

Skills and Competencies

• Leadership: Strong ability to lead cross-functional teams and drive delivery excellence.
• Analytical Thinking: Ability to analyze complex problems and devise actionable solutions.
• Project Management: Proficiency in tools like Jira, MS Project, and Agile methodologies (e.g., Scrum).
• Technical Knowledge: Understanding of software development processes, emerging technologies, and industry best practices.
• Communication: Strong verbal and written communication skills, capable of translating technical concepts for non-technical audiences.
• Client-Focused Approach: Excellent interpersonal and negotiation skills to manage client relationships effectively.
• Organizational Skills: Ability to prioritize multiple projects and tasks efficiently.

Why Join Us?

• Opportunity to work in an innovative and fast-growing company.
• A collaborative and supportive team environment.
• Access to professional development and career growth opportunities.
• Competitive salary and benefits package.
• Flexibility to contribute to shaping company processes and strategy.

Note: Sponsorship assistance is not available for this role.

About the job

About Us
We are transforming how small and medium-sized businesses manage cross-border payments. Our platform simplifies and automates treasury workflows, empowering SMEs to focus on growth. With ambitious plans for expansion and a product roadmap aimed at redefining financial efficiency, we are looking for a skilled Software Engineer to join our growing team and drive innovation.

We are passionate about enabling SMEs to thrive in a global market.

Your Role
You’ll play a key role in implementing advanced treasury and risk management features on our platform. From building reliable back-end systems to improving user-friendly interfaces, you’ll contribute to delivering a seamless product experience. We welcome fresh ideas and encourage you to influence the platform's direction with your creative input.

Responsibilities:

• Develop and maintain scalable back-end services using Java Spring Boot.
• Enhance and optimize front-end functionality with React, HTML, and JavaScript.
• Work with Kafka to integrate high-throughput, event-driven systems.
• Manage and scale containerized applications using Kubernetes.
• Collaborate with cross-functional teams to shape and deliver the product roadmap.
• Innovate and suggest new features or improvements to enhance the platform.

What We’re Looking For:

• 3+ years of professional experience with Java Spring Boot, React, Kafka, and Kubernetes.
• Strong knowledge of front-end technologies, including HTML and JavaScript.
• Problem-solving skills with a focus on designing scalable and intuitive systems.
• A proactive and creative mindset for contributing innovative ideas.
• Experience in fintech or workflow automation is a bonus!

Why Join Us?

• Flexible Work Model: Enjoy a hybrid setup that balances remote work and collaboration.
• Generous Benefits: 30 days of paid holiday, pension scheme, and equity options.
• Empowered Environment: We foster ownership and trust, with no micromanagement.
• Innovative Culture: Your creativity and ideas will be valued and encouraged.
• Purpose-Driven Work: Join a team solving meaningful challenges for SMEs.
• Career Growth: Help shape the future of an ambitious, scaling fintech.

If you’re excited about innovation, enjoy tackling complex problems, and want to contribute to impactful solutions for SMEs, we’d love to hear from you!

ABOUT THE COMPANY

We are a global leader in providing innovative foreign exchange, payment, and financial technology solutions. With over a decade of success, we focus on fostering a team of dedicated professionals who can grow and thrive within the organization. Our team members have the opportunity to contribute to our ongoing success and share in the rewards of being part of a dynamic and forward-thinking business.

We offer a collaborative environment that values diversity, encourages development at all levels, and promotes continuous learning and career progression. We are committed to providing an inclusive workplace and fostering a culture of support, collaboration, and flexibility.

JOB DESCRIPTION

This is an exciting opportunity to join a rapidly growing fintech company within the payments sector. The Partnerships Manager will play a key role in identifying, securing, and managing strategic partnerships with corporate, financial, and technology partners. This role focuses on fostering collaborative relationships that enhance market presence, drive revenue growth, and deliver value to all stakeholders.

The ideal candidate will have a strong background in partnership development or business development within payments, financial services, or technology industries. Experience with global payments, FX solutions, API integrations, and treasury services is highly desirable.

RESPONSIBILITIES:

• Strategic planning: Develop and execute partnership strategies to align with overall business goals and identify opportunities for growth.
• Partner acquisition: Proactively identify, approach, and onboard new partners in corporate, financial, and technology sectors.
• Relationship management: Build and maintain strong, long-term relationships with partners, acting as a trusted advisor and point of contact.
• Solution development: Work closely with partners to create integrated solutions in payments, FX, and fintech that meet shared objectives.
• Negotiation and contracting: Negotiate agreements with partners to ensure clarity and alignment of expectations, delivering mutually beneficial outcomes.
• Performance monitoring: Regularly assess the performance of partnerships, analyzing key metrics and preparing detailed reports to identify improvements.
• Market research: Stay informed about industry trends, regulatory changes, and competitor activity to identify opportunities for innovation and growth.
• Cross-functional collaboration: Partner with internal teams such as Marketing, Sales, Operations, and Product Development to ensure seamless execution of partnership initiatives.
• Compliance: Maintain an up-to-date understanding of industry regulations to ensure all partnerships meet compliance standards.

COMPETENCIES & EXPERIENCE:

• Proven experience in partnerships, business development, or sales, preferably within the payments, FX, or fintech sectors.
• Demonstrated success in building and scaling partnerships to drive business growth.
• Strong understanding of international payments, FX markets, treasury solutions, and API technologies.
• Ability to engage and build relationships with senior stakeholders across industries.
• Skilled in negotiation and crafting agreements that align with both partner and business objectives.
• Strategic thinker with the ability to develop and align partnership strategies with broader business goals.
• Proficient in analyzing data to evaluate partnership performance and inform decision-making.
• Excellent communication skills, both written and verbal.
• Experience using CRM platforms for tracking and reporting.

BENEFITS:

• 25 days of annual leave, plus bank holidays and your birthday off.
• Competitive pension contributions.
• Access to a healthcare cash plan, including coverage for dental, physiotherapy, and therapies.
• Discounts on fitness, shopping, cinema, travel, and entertainment.
• Life insurance coverage.
• Cycle-to-work scheme.
• Nursery fee salary exchange.
• Employee Assistance Programme for personal and professional support.
• Opportunities for career progression with ongoing training and development.
• Regular company events, including social gatherings, seasonal celebrations, and team activities.

ADDITIONAL INFORMATION:

• Hybrid working model: Work from home on Mondays and Fridays, with in-office work on Tuesdays, Wednesdays, and Thursdays.
• Candidates must have the right to work in the UK.
• A full background check will be conducted as part of the hiring process.

Role:

The Senior Relationship Manager plays a vital role in delivering exceptional client engagement and driving the success of the inbound sales desk. This position involves managing and expanding a portfolio of Private FX clients with cross-border payment needs, assisting them in managing FX exposures and mitigating currency risks.

As a Senior Relationship Manager, you will contribute your expertise to support team goals and foster the development of junior team members. A data-driven mindset is essential to refine contact strategies and monitor performance.

Using advanced technology and market knowledge, the Senior Relationship Manager will create customized strategies to meet the unique needs of each client.

Key Responsibilities

• Manage inbound leads efficiently to maximize opportunities.
• Guide new clients through onboarding and initial transactions.
• Clearly articulate the value of services offered and conduct engaging platform demonstrations.
• Facilitate FX trades through existing partnerships.
• Monitor open trades and ensure seamless post-trade processes.
• Drive client acquisition and expand business through referrals, networking, and relationship building.
• Promote a broad range of company products and services.
• Provide timely updates and insights on market trends, economic developments, and currency movements.
• Build and maintain an active portfolio of referral partners.
• Deliver accurate reporting and revenue forecasts using CRM tools.
• Stay informed about industry regulations, market trends, and competitor activities.
• Collaborate with Operations, Sales, Legal, and Compliance teams to address client issues.

Success Metrics

• Achieve or exceed monthly revenue targets.
• Implement the Private FX contact strategy effectively.
• Meet or surpass activity and repeat trade KPIs.
• Deliver on margin strategy objectives.
• Meet referral KPIs and maximize partner/affiliate contributions.
• Ensure data accuracy in reporting.
• Earn positive client feedback via review platforms.
• Foster a supportive and collaborative team environment.

Note: This description outlines the primary responsibilities and requirements for the role but may evolve based on business needs.

Senior Options Relationship Manager

As a Senior Options Relationship Manager, you will be instrumental in cultivating and managing strong, long-term relationships with clients in the dynamic and fast-paced financial markets. Your expertise in options trading, derivatives, and risk management will be vital in ensuring customer satisfaction, driving loyalty, and achieving revenue growth. You will collaborate closely with clients to understand their needs and provide tailored solutions that add value and ensure top-tier service.

Role Overview:

• Client Relationship Development: Establish and maintain meaningful relationships with key clients, ensuring their needs are met and revenue targets are achieved. Tailor solutions to enhance customer satisfaction and retention.

• Options Trading Expertise: Demonstrate a deep understanding of options trading and financial products. Use your expertise in the markets to navigate complex transactions and help clients manage risks effectively.

• Revenue Expansion: Lead efforts to drive revenue growth both individually and within your team. Leverage your industry knowledge and sales strategies to identify and capitalize on new business opportunities, expanding the client base and increasing market share.

• Leadership and Team Development: Provide leadership, coaching, and mentoring to your team of Business Development Managers (BDMs). Motivate and guide them to reach their full potential in a competitive environment, and model high-performance standards.

• Fostering Continuous Improvement: Advocate for ongoing learning and improvement within the team. Encourage training and staying updated on industry trends to ensure the team remains ahead of market developments.

• Operational Excellence: Uphold and promote industry best practices, ensuring compliance with financial regulations. Cultivate a collaborative and high-performance work environment.

• Collaborative Marketing Strategy: Partner with the marketing team to design client acquisition and retention strategies. Offer feedback and insights from client interactions to shape marketing campaigns and materials effectively.

• CRM and Performance Reporting: Use a CRM system to manage client information and sales activities, while generating detailed reports on performance, market trends, and client needs to drive strategic decisions.

Qualifications & Attributes:

• At least 7 years of experience in a senior Front Office (FoH) role within options trading or financial derivatives.
• Qualifications such as CF30 and CISI membership are a plus.
• A growth-focused mindset, with the ambition, drive, and resilience necessary to thrive in a competitive market.
• Proven leadership skills, with a passion for mentoring and developing others.
• Confidence in providing strategic insight and challenging senior management from a client-first perspective.
• Ability to work effectively in a fast-paced, ever-evolving environment.
• Strong sense of accountability, both for your personal performance and the development of your team.

Hybrid Work Model

Our team works in the office Monday through Thursday. We trust you to manage your week effectively and deliver results, whether you are in the office or working remotely. Your contributions will play a key role in accelerating the growth and development of the business in a complex and dynamic financial market.

ABOUT THE COMPANY

We are a forward-thinking organisation focused on delivering advanced payment solutions and financial services technology. Our mission is to empower our team members with opportunities for growth and learning within a supportive and collaborative environment. We believe in fostering innovation, career development, and flexible working arrangements to help our employees succeed.

ROLE OVERVIEW

As a Junior Lead Generator, your primary responsibility will be to identify and qualify potential leads, conduct outreach, and schedule appointments for the Business Development team. This entry-level role is integral to expanding our client base and supporting our growth objectives.

KEY RESPONSIBILITIES

1. Research and Lead Identification

   • Perform market research to pinpoint potential clients and opportunities.

   • Use digital tools, databases, and networking platforms to generate lead lists.

2. Initial Outreach

   • Reach out to potential leads via email, phone, and social channels.

   • Build rapport and establish communication with prospective clients.

3. Qualify Leads

   • Evaluate potential clients using set criteria to determine relevance.

   • Gather basic information to assess suitability for products or services.

4. Database and CRM Management

   • Keep lead databases updated and well-organised.

   • Log all interactions and progress using CRM tools.

5. Support for Sales Team

   • Transfer qualified leads to the sales team with detailed insights.

   • Collaborate to enhance lead-to-client conversion strategies.

6. Client Follow-ups

   • Maintain consistent follow-ups to nurture potential leads.

   • Address general inquiries and provide relevant information as needed.

7. Industry Awareness

   • Monitor trends and competitor activity to inform outreach strategies.

   • Adapt lead generation approaches based on market insights.

8. Data Compliance

   • Adhere strictly to data protection regulations (e.g., GDPR).

   • Ensure the confidentiality and security of all client information.

9. Performance Goals

   • Consistently achieve individual targets and contribute to team success.

   • Share strategies and insights to drive collective growth.

REQUIRED SKILLS & EXPERIENCE

• Minimum 6 months of experience in lead generation, sales, or outreach roles.

• Strong verbal and written communication skills.

• Ability to build connections quickly and handle objections effectively.

• Goal-oriented with excellent time management and organisational skills.

• Familiarity with CRM software is beneficial.

• Experience or knowledge in the payments or financial services sector is advantageous but not mandatory.

BENEFITS OF JOINING US

• 25 days of annual leave, plus bank holidays and an additional day off for your birthday.

• Competitive pension scheme with salary sacrifice options.

• Access to a healthcare cash plan, including dental and therapy support.

• Discounts on fitness memberships, cinema tickets, shopping, and travel.

• Life insurance coverage.

• Cycle-to-work scheme.

• Nursery fee support through salary exchange.

• Employee Assistance Programme for well-being support.

• Comprehensive training and development opportunities.

• Regular company events, including social gatherings and seasonal celebrations.

ADDITIONAL INFORMATION

• Work schedule: Hybrid model with remote work on Mondays and Fridays, and in-office presence in central London from Tuesday to Thursday.

• Candidates must have the right to work in the UK.

• Employment is subject to a full background check.

About the Role

As a Business Development Manager, you will play a pivotal role in driving growth and increasing market reach. Your primary responsibilities include identifying and capitalising on new business opportunities, crafting strategies to enhance competitive positioning, and acquiring new clients in the payments and foreign exchange sectors. Success in this role requires a strong grasp of FX payments and hedging solutions.

Your enthusiasm for sales and market research will help drive the achievement of revenue goals and overall business objectives. Operating in a fast-paced environment, you’ll confidently address challenges, overcome barriers, and cultivate strong client relationships.

You’ll work closely with an experienced Relationship Manager who will provide mentorship and share industry expertise to aid your development. Additionally, you’ll collaborate with senior leadership to ensure access to comprehensive training and resources. This role offers significant potential for career advancement, making it ideal for a self-motivated individual eager to make an impact.

Key Responsibilities

Driving Revenue Growth:

• Meet and exceed sales targets by securing new business opportunities.

• Implement effective sales initiatives to boost revenue and expand the client base.

Market Insights and Strategic Planning:

• Perform market analysis to uncover trends, understand competitor activities, and identify new opportunities.

• Develop and execute strategic plans to establish the company as a leader in the sector.

Pipeline and Relationship Management:

• Build and maintain a robust pipeline through lead generation, client engagement, and follow-ups.

• Utilize CRM systems to monitor sales activities, manage client interactions, and produce detailed performance reports.

Product Expertise:

• Apply B2B sales expertise, ideally with experience in FX payments and risk management solutions.

• Leverage product knowledge to provide value-added insights to clients and address complex needs effectively.

Continuous Development:

• Stay informed about industry advancements, including emerging technologies, regulations, and market changes.

• Seek opportunities to enhance sales methodologies and ensure a competitive edge.

Promoting Best Practices:

• Align sales activities with industry standards and internal policies.

• Ensure compliance with relevant regulations and guidelines in all client interactions.

About You

• A minimum of 2 years’ experience in a B2B sales environment, ideally with a focus on outbound sales.

• A resilient, driven, and results-oriented mindset.

• Ability to excel in a dynamic, high-performance setting.

• Proactive approach to achieving personal and team goals, with accountability for outcomes.

• Adaptable and authentic, with the ability to navigate a complex and evolving industry.

Hybrid Work Model

We offer flexibility, trusting you to manage your responsibilities effectively in a hybrid work setup. Specific arrangements, including remote and office-based work, will depend on your location within Europe and will be discussed during the hiring process.

This role is an excellent opportunity to contribute to a forward-thinking organisation, driving growth and success in the payments and FX industry.

About the Company

We are a global provider of innovative business solutions, dedicated to empowering organisations with efficient payment and financial technologies. Our goal is to foster professional growth within an inclusive and supportive workplace. By focusing on teamwork, diversity, and continuous improvement, we ensure our employees thrive and contribute to shared success.

Overview of the Role

Join our dynamic sales team and play a pivotal role in expanding our client base. This position focuses on identifying and acquiring business clients, ranging from small to medium-sized enterprises to larger organisations. The role is ideal for professionals with experience in promoting financial or business technology solutions and a proven ability to build strong relationships with key stakeholders.

Key Responsibilities

1. Market Research and Targeting

   • Conduct research to identify potential markets and understand client needs.

   • Stay informed about trends and emerging opportunities in the business solutions sector.

2. Strategic Planning

   • Develop targeted strategies to approach key markets effectively.

   • Work with marketing teams to align outreach efforts with business objectives.

3. Lead Generation and Outreach

   • Identify and engage potential clients using networking, direct outreach, and digital tools.

   • Build and maintain a robust sales pipeline through proactive prospecting.

4. Presentations and Client Engagement

   • Deliver tailored presentations and demonstrate how our solutions meet client needs.

   • Clearly communicate value propositions and address client concerns.

5. Sales Negotiation and Closure

   • Manage negotiations, aligning proposals with client goals.

   • Finalise agreements and support a seamless onboarding process for new clients.

6. Performance Management

   • Meet sales targets and track progress through effective pipeline management.

   • Analyse performance metrics to refine strategies and achieve goals.

7. Collaboration and Reporting

   • Work closely with internal teams to ensure smooth client handovers.

   • Maintain detailed records of client interactions and report on sales performance.

8. Compliance and Best Practices

   • Ensure all activities adhere to regulatory requirements and internal policies.

   • Stay updated on industry standards to maintain professionalism.

Competencies and Experience

• Proven experience in sales, particularly in promoting business solutions or financial services.

• Strong track record of exceeding sales targets and driving business growth.

• Excellent communication and relationship-building skills.

• Ability to manage complex sales processes, from prospecting to closing.

• Skilled in strategic thinking and aligning efforts with broader business goals.

• Proficient in CRM tools and data analysis to monitor performance.

• Adaptable and proactive in responding to client needs and market trends.

Benefits

• Comprehensive healthcare coverage.

• Generous annual leave, including additional days for special occasions.

• Opportunities for professional growth and development.

• Flexible working arrangements to support work-life balance.

Additional Information

• Background checks will be conducted as part of the hiring process.

• Visa sponsorship is available where required.

This role is an excellent opportunity for motivated professionals to join a forward-thinking organisation and make a significant impact.