Job Description

About the Company

A fast-growing and innovative software firm is seeking a dynamic professional to take on a hybrid role encompassing Business Analysis, Project Management, and Delivery Leadership. This role is crucial in ensuring smooth project execution, high-quality deliverables, and strong client relationships, bridging the gap between technical teams and business stakeholders.

Key Responsibilities

Business Analysis

• Engage with clients to understand business challenges, needs, and objectives.
• Document and translate business requirements into functional specifications and user stories.
• Work closely with developers to align requirements with technical implementation.
• Develop process flows, wireframes, and other documentation to effectively communicate project goals.
• Identify and propose innovative solutions to improve client outcomes.

Project Management

• Plan, manage, and execute projects from initiation to completion while ensuring adherence to timelines, budgets, and quality standards.
• Develop project roadmaps, define deliverables, and allocate resources efficiently.
• Facilitate Agile ceremonies, including daily stand-ups, sprint planning, and retrospectives.
• Monitor project progress, identify potential risks, and implement mitigation strategies.
• Maintain detailed project documentation and provide regular updates to stakeholders.

Delivery Leadership

• Oversee the entire delivery process, ensuring alignment with client expectations and technical standards.
• Act as the escalation point for delivery-related issues and proactively resolve challenges.
• Collaborate with technical teams to streamline workflows and improve delivery pipelines.
• Ensure the final product aligns with client vision and business goals.

Client Relationship Management

• Serve as the primary contact for clients, fostering strong and long-term relationships.
• Proactively manage client expectations, address concerns, and provide regular updates.
• Identify opportunities to enhance client satisfaction and propose additional services.
• Gather post-project feedback to drive continuous improvement and maintain a client-first approach.

Qualifications and Experience

Education:

• Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related field. (Master’s degree or relevant certifications are a plus.)

Experience:

• Minimum of 3 years of experience in Business Analysis, Project Management, or Delivery Leadership roles.
• Proven success in client-facing positions within the Fintech sector.
• Experience managing multiple projects in Agile and hybrid environments.

Skills and Competencies

• Leadership: Strong ability to lead cross-functional teams and drive delivery excellence.
• Analytical Thinking: Ability to analyze complex problems and devise actionable solutions.
• Project Management: Proficiency in tools like Jira, MS Project, and Agile methodologies (e.g., Scrum).
• Technical Knowledge: Understanding of software development processes, emerging technologies, and industry best practices.
• Communication: Strong verbal and written communication skills, capable of translating technical concepts for non-technical audiences.
• Client-Focused Approach: Excellent interpersonal and negotiation skills to manage client relationships effectively.
• Organizational Skills: Ability to prioritize multiple projects and tasks efficiently.

Why Join Us?

• Opportunity to work in an innovative and fast-growing company.
• A collaborative and supportive team environment.
• Access to professional development and career growth opportunities.
• Competitive salary and benefits package.
• Flexibility to contribute to shaping company processes and strategy.

Note: Sponsorship assistance is not available for this role.